Shipping, Business Hours & Holiday Schedule



June 19th, Juneteenth - Closed

July 4th, Independence Holiday - Closed

Sept 2nd Labor Day - Closed

Oct 14th Indigenous People's Day - Closed

Nov 28th & 29th -Thanksgiving Holiday - Closed

Dec 25th - Closed

Our normal business hours are Mon. thru Fri. from 8:30am - 4:30pm E.T.

Orders placed after 2:30pm during our normal business hours, will be shipped on the following business day. To request changes or if you have any questions or concerns regarding your online order, please email for assistance. 

If your online order was not marked ready for pick up, PLEASE CALL the office at 718-361-2480, PRIOR TO PICK UP to CONFIRM if YOUR ORDER IS READY.

Upon arrival please see the shipping & receiving dept staff with your company name, or name on the order and order number, (please specify that it is an online order).

If the items you've ordered, are not available, we will notify you of any backorders or substitutions that we may be able to provide you with, as soon as possible, via email or phone. 

Please view the "Policies" section of our site for more information on shipping, returns or exchanges at

For customer service and to request quotes or copies of quotes please email the sales team at

If you have a credit line or billing account with us, and would like to place online orders against your billing account, please contact, so, that your online account may be linked with your billing account.

For customer billing inquiries and copies of final invoices, please email

For accounts payable inquiries, please email all vendor invoices to, for processing and if you haven't done so, please provide your W9 & ACH information, so, that we may submit payments in a timely manner.

 Thank you for visiting us! Come back soon!
 The Staff at Mutual Hardware a division of Mutual Sales Corp